It’s been an exciting week for Deem Car Service! Earlier this week Deem acquired Whisk, the company that developed Ridgeback, the SaaS back-office solution. This acquisition will help strengthen Deem’s suite of operator applications, a now complete technology solution for operators.

Whisk’s SaaS back-office and its passenger and driver-facing mobile applications were designed to provide the ground transportation industry with the technology and tools to modernize the services they were providing in order to remain competitive in today’s transportation economy. Operators using Whisk have not only reduced costs, but they have significantly increased operational efficiency, loyalty from their drivers, and overall customer satisfaction. The simple, clean, intuitive experiences of the Whisk solutions are best-in-class. Their integration will advance the features and capabilities of the applications in the Deem suite, rapidly accelerating Deem’s roadmap.

From Deem’s CEO:

“Whisk’s one-of-a-kind, SaaS back-office will augment and accelerate our suite, making it more powerful for both chauffeured and black car operators, and Whisk’s mobile technologies will help Deem deliver next generation applications that will delight passengers and increase driver loyalty. The ground transportation market is the last industry we have found that hasn’t benefited from the global shift from software to SaaS. The power of SaaS technology is overwhelmingly clear – rapid deployment, reduced IT and business process costs, access to continuous innovation, business process agility, and more.” -Patrick Grady, CEO of Deem

From Big Apple Car (New York):

“Whisk has completely transformed the call-taking and dispatching for Big Apple Car since we implemented their technology a year and a half ago. We have reduced costs and increased the accuracy of our reservations. Our customers benefit from the customizability of their accounts and rider profiles, and we no longer live in fear of trying to onboard a new employee on our legacy software – Whisk’s cloud solution is so simple and intuitive to use that most employees get it right on the first try.” -Diana Clemente, President of Big Apple Car

Learn More

To learn more about how Deem Car Service can help your fleet reduce costs, increase efficiency, and maintain customer and driver loyalty, visit Deem next week at LCT International Booth 1106 and read the full Whisk full press release.

Regards,
Team Deem
www.deem.com

About Deem
Deem is a leading Commerce-as-a-Service (CaaS) company that connects a large and diverse ecosystem of more than 34,000 customers, 100,000 merchants, 11 million unique products and services and 40 channel partners across a one-of-a-kind business commerce network, enabling them to lower costs, increase revenue and deepen customer loyalty. Deem is backed by leading mutual fund and private equity investors. For more information visit www.deem.com